Privacy Policy

 PRIVACY POLICY

GOLD COAST TREE HOUSES PTY LTD

ACN 636 173 852

  1. INTRODUCTION

THIS PRIVACY POLICY EXPLAINS HOW WE TREAT PERSONAL INFORMATION WHEN YOU ENQUIRE ABOUT A BOOKING, OR MAKE A BOOKING WITH US.

GCTH means GOLD COAST TREE HOUSES PTY LTD ACN 636 173 852.

We / Us / Our etc means GOLD COAST TREE HOUSES PTY LTD ACN 636 173 852 as Trustee and any of our subsidiaries, affiliates, employees, officers, agents or assigns.

Personal Information (PI) is information about you that is personally identifiable like your name, email address or phone number.

Non-identifiable Information is information that our system records for you to be able to use our services. It is not possible to identify you using this data. This data may include the page you are browsing, the operating system you are using, or the browser you are using.

  1. USAGE
    • We will use the PI you provide to answer any booking enquiries you make of us and to make any bookings you desire to make; service provision, billing, authentication and contact.
    • We do not sell, trade, rent or distribute your PI to third parties except in specific situations where we will highlight exactly what data we are sharing in our T’s & C’s on our website.
    • We may disclose your PI where it complies with a court order or other legal process to do so, or in answer to a request by law enforcement authorities or to defend against any legal claims.
  1. WEBSITE TRACKING
  • We use cookies and session management tracking to maintain your user experience. (A cookie is a small data file stored on your devices local drive.)
  • Cookies are required to use our website.
  • The website also uses a ‘session cookie’ that only exists until you finish your browser session. These cookies are used to store your data as you move through your browser session but are never accessed by anyone else.

 

  1. STORAGE & SECURITY
  • Our service is provided by using the hosting services of Google.
  • The back end data& information of the website is password-protected.
  • The security of all data is very important. We implement the following measures: protection of servers by firewalls, SSL connections, and encryption of sensitive data. (This list is not exhaustive.)
  1. OUR LOCATION
    When you use the website, we may use GPS technology (or other similar technology) to determine your current location and display a location map with relevant advertisements. We will not share your current location with other website users or partners.
  2. COMMUNICATIONS

Where appropriate we may send you communications relating to our services, such as service updates, special offers and improvements of service provision.

 

  1. RESPONSIBILITY & LIABILITY

Our service may contain hyperlinks to other websites, other 3rd party providers, services or advertisers. We have no control over the content, websites, or services of these 3rd parties. This Privacy Policy only applies to PI that has been gathered through our services. We do not disclose your information to any person inside or outside of Australia.

 

  1. DATA ACCESS, CORRECTION & REMOVAL

You may request access to, correction or removal of your data at any time by emailing us, however when we do remove you data the core functions of our service are lost and your user experience will end.

 

  1. COMPLAINT PROCESS

If you have a complaint because you think your information has been mishandled email us and our management will look into it and email a reply to you ASAP.

 

  1. CHANGES TO THIS POLICY

This policy may be updated at any time, for any reason.

 

Thank you,

The Management

GOLD COAST TREE HOUSES PTY LTD

ACN 636 173 852

E: goldcoasttreehouses123@yahoo.com

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